Frequently Asked Questions
Everything you need to know about our quality beachwear and ordering process.
How do I determine the right size for my board shorts?
Birdwell board shorts are built with a classic, non-stretch fit. We recommend measuring your actual waistline or comparing with a pair of non-stretch trousers. Our detailed size guide on each product page provides specific measurements to ensure the perfect fit.
What is the 'Birdwell Lifetime Guarantee'?
We take pride in our craftsmanship. We offer a lifetime guarantee on the construction of our products, covering defects in materials and workmanship. If your britches fail due to a manufacturing defect, we will repair or replace them at our discretion.
How long will it take to receive my order?
Standard domestic shipping typically takes 3-7 business days. Please note that because many of our items are handcrafted in small batches, processing times may vary during peak seasons or high-demand product launches.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Items must be in their original condition to qualify for a full refund to the original payment method.
Are Birdwell products still made in the USA?
Yes, we are committed to quality and domestic manufacturing. The majority of our core products, including our legendary SurfNyl board shorts, are handcrafted by skilled artisans in our Santa Ana, California factory.
Can I customize a pair of board shorts?
We occasionally offer custom 'Build Your Own' programs where you can select specific colors and features. Please check our 'Custom' section on the website for current availability and lead times for personalized orders.